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nGROUP Performance Blog

Letter of Understanding: Create Clarity and Set Measurable Expectations

Posted by David Hair on Jul 23, 2019 2:54:00 PM

Using a Letter of Understanding after the contract is signed to create clarity and set measurable expectations.

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Topics: nGROUP, Human Logistics, Analysis, Industry Benchmark Report, Workforce Management, Making a Good Manager, Letter of Understanding

Create a Dynamic Production Process in a Static Warehouse

Posted by Diron Raines on Jun 25, 2019 10:32:00 AM

Challenges in warehouse environments today have been rapid. Customers are demanding far more services, and those have been pushed up the supply chain to distribution centers that have not had to deal with these tasks previously. The days of unloading pallets, storing, getting orders, labeling and shipping those pallets out are becoming more and more rare. With the introduction of different forms of value-added services and drop ship programs, today’s warehouses have had to become far more nimble than in the past.

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Topics: nGROUP, performance partners, Analysis, Warehouse Technology, Improve Efficiency, Increase Productivity, Operational Support, Warehouse Management, Production Visibility, Dynamic Production Process

Removing the Stigma From Outsourcing: Your Labor Solution

Posted by David Hair on Jan 8, 2019 3:58:00 PM

Many professionals view outsourcing as a costly, ineffective solution — yet nothing could be further from the truth. When done right, it can save your organization money while simultaneously enhancing worker performance and product quality.

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Topics: labor shortage, performance partners, Labor Management, Outsourcing, training, reduce labor costs, labor costs, Analysis, Workforce Management Tools

New Year, New Energy: Positive Change Requires Positive Energy

Posted by David on Jan 24, 2017 9:36:30 AM
Are you heading into the new year with new challenges and aggressive corporate objectives? If so, you have probably completed detailed research, developed strategies, and lead countless meetings in preparation to facilitate change in your labor-intensive operations. But have you given thought to how you are going to create the energy necessary for change to truly take place - not just on paper - but in the minds and habits of your workforce? In other words, positive and lasting change requires positive and lasting energy to be accepted and adopted at an individual level.
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Topics: performance partners, Human Logistics, Labor Management, Outsourcing, Business, Energize Employees, Analysis, Process Analysis

How Often Should You Evaluate Engineered Standards?

Posted by David on Aug 9, 2016 10:39:14 AM

Engineered standards are key to implementing production planning, management reporting, incentive structures, and individual accountability.  Standards are developed using techniques that create fair expectations of the output projected over a specific time frame.

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Topics: nGROUP, warehouse efficiency, performance partners, Labor Management, risk, Business, Management Mistakes, Analysis, Process Analysis, Employee Impact

Labor Production: Why Inaccuracy Prevents Real Results

Posted by David on Jul 2, 2014 3:12:06 PM


For years I complained to my wife that despite the fact that I ate healthy and lean meals, I simply could not lose weight. At first she asked me what I had eaten and I would recite a list of healthy foods. For quite some time, she agreed, “you are doing everything right.”  Then one day she shared an observation.

My list didn’t match my reality.  She quickly started pointing out things that she witnessed – the candy bar after lunch, the forgotten beer watching the ballgame, and the calorie dense latte. In short, I was fooling myself. After decades of managing and observing production floors throughout the U.S., I realized that the same phenomenon takes place in almost every work site that I visit.

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Topics: warehouse efficiency, performance partners, Labor Management, risk, Business, Management Impact, Analysis, Process Analysis, Labor Production

US Companies Breaking World Records

Posted by David on Jul 2, 2014 2:46:53 PM

Breaking world records isn't just for olympic athletes. U.S. executives want to look forward with hope of achieving reaching new levels of success in revenues, profits and customer loyalty.

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Topics: performance partners, Human Logistics, Labor Management, Business, Cost, Analysis

Industry Benchmark Report Now Available

Posted by David on Jul 2, 2014 2:43:01 PM

The Analyst Insight* research of The Aberdeen Group found that comprehensive training, ongoing monitoring and performance-based incentives are keys to drive down labor cost, increase productivity and deliver business results.

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Topics: labor shortage, Labor Management, Business, reduce labor costs, Analysis, Process Analysis, Warehouse Technology, Industry Benchmark Report

What Is Familiar Business Process Outsourcing (BPO)?

Posted by David on Jul 2, 2014 1:47:22 PM

Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of operations and responsibilities of specific business functions (or processes) to a third-party service provider.

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Topics: nGROUP, performance partners, Labor Management, Outsourcing, Business, Analysis