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nGROUP Performance Blog

Ryan Cates

Recent Posts

How Do I Buy From nGROUP

Posted by Ryan Cates on Feb 4, 2019 10:22:00 AM

Compared to most of the purchases people make, buying a B2B service typically lacks both the instant gratification of going to the store and the convenience of e-commerce. It’s understandable why 71% of B2B buyers say they want B2C-like experiences – faster response times and 24/7 availability—but nearly half (49%) say they’re failing to deliver.  At nGROUP we haven’t quite gotten to the click-click-click-done experience of Amazon, but we’re working towards it, and over the past 20+ years we’ve created a 3-step journey to workforce management euphoria:

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Topics: Great Labor Management, Operational Support, Labor Cost Solution, performance partners, nGROUP

Consumer Electronics Distributor Case Study

Posted by Ryan Cates on Jan 31, 2019 10:40:00 AM

Client:

A premier global developer, designer, and manufacturer of various kinds of electronic equipment, instruments, and devices for consumer, professional and industrial markets, as well as game consoles and software. The Company's segments include Mobile Communications, Game & Network Services, Imaging Products & Solutions, Home Entertainment & Sound, Devices, Pictures, Music, and Financial Services.

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Topics: Consumer Electronics Case Study, Reduce Cost Per Unit, Improve Labor Management, Increase Productivity, Improve Efficiency, Manufacturing Management, Warehouse Technology, Improving Production Yields, reduce labor costs, performance partners, nGROUP, warehouse efficiency

What Does Great Labor Management Look Like?

Posted by Ryan Cates on Jan 10, 2019 12:13:00 PM

In today’s volatile marketplace, manufacturers need to function as efficiently as possible to control costs and maintain agility — both fundamental aspects of competitive positioning. As such, good labor management is critical to ensuring efficient operations. But what is labor management, how can you improve yours, and what human and technological components do you need to take into consideration?

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Topics: Improve Labor Management, Workforce Management Tools, Workforce Management, Increase Productivity, Improve Efficiency, Manufacturing Management, Warehouse Technology, Process Analysis, Labor Cost Solution, reduce labor costs, performance partners, Great Labor Management

nGROUP and The Management Team: Operational Support

Posted by Ryan Cates on Dec 20, 2018 1:50:00 PM

When done well, labor management can have a profoundly positive impact on cost, quality, and productivity. Nevertheless, bringing in a third party for labor management can come with a stigma attached to it, as managers and employees may believe that bringing in an outside perspective is unnecessary, reflects badly on their performance, and even endangers their jobs. As such, this stigma can pose a significant challenge to bringing about the changes you need to improve your processes and realize your full operational potential.

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Topics: Operational Support, Improve Labor Management, Workforce Management, Third Party Logistics, Increase Productivity, Management Impact, Labor Management, nGROUP, performance partners

What Makes A Good Manager: Characteristics To Look For

Posted by Ryan Cates on Dec 17, 2018 10:44:00 AM

Filling management positions can pose a challenge. While you may have high performing employees that you can promote within,  you risk them not being prepared for the management role and their absence of labor resulting in lowered production numbers. Resulting in these employees being more valuable in their current roles. In order to avoid this mistake, it’s essential to look for talent who possess the following 16 characteristics that make for a good manager:

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Topics: Making a Good Manager, Improve Labor Management, Workforce Management Tools, Workforce Management, Manufacturing Management, Management Impact, Management Mistakes, reduce labor costs, Labor Management, labor shortage

The Status Quo Is Your Biggest Competitor

Posted by Ryan Cates on Dec 11, 2018 10:21:00 AM

Are you looking for ways to drive down labor costs and improve your organization’s performance?

If so, then it’s important to understand that your most important challenge in this endeavor might not be a talent shortage or the implementation of a new technology. The truth is that after working with many companies across multiple industries, we’ve consistently found that the biggest challenge to making sustainable improvements is the adherence to the status quo within the workplace.

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Topics: Challenge The Status Quo, Improve Labor Management, Workforce Management, Labor Solutions, reduce labor costs, labor costs, Labor Management

nGROUP Process Analysis: The First Steps

Posted by Ryan Cates on Nov 14, 2018 10:24:00 AM

At nGROUP, we begin each engagement with a potential client with a process analysis to determine what the client’s pain points are, what the current situation is, and how nGROUP can help realize their operational potential. This process analysis includes the steps described below. Note that there may be some variation depending on the situation and service required. nGROUP does not have a one size fits all approach. We provide custom products and services based on each client's needs and opportunities.

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Topics: Workforce Management, Manufacturing Management, reduce labor costs, Lean Manufacturing, Labor Management, performance partners, nGROUP, warehouse efficiency, Process Analysis Steps

Improving Your Labor Management

Posted by Ryan Cates on Nov 6, 2018 10:56:00 AM

Good labor-management involves striking the right balance between labor costs, worker health and safety, required output, and product quality. Achieving this balance is a continuous endeavor that’s complicated by the fact that, especially in this tight labor market, employers have to ensure high standards while still attracting and retaining talent.

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Topics: Workforce Management Tools, Workforce Management, Improve Efficiency, Improving Production Yields, employee retention, Labor Management, warehouse efficiency, performance partners, Improve Labor Management

Is Your Workforce Management Hurting Your Business

Posted by Ryan Cates on Oct 29, 2018 1:34:00 PM

According to Harvard Business Review, an organization’s long-term success hinges on enterprise alignment — a value chain in which the organization’s purpose is aligned to its business strategy, organizational capability, resource architecture, and management systems. Among management systems, workforce management is perhaps one of the most critical, since every organization depends on the efficient management of its talent to accomplish its objectives. In this endeavor, cost and performance are both important aspects to consider.

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Topics: Improve Efficiency, Manufacturing Management, Process Analysis, Labor Cost Solution, reduce labor costs, performance partners, warehouse efficiency, nGROUP, Workforce Management

Using Technology To Improve Your Workforce Management Tools

Posted by Ryan Cates on Oct 29, 2018 10:13:54 AM

Technological advancements have an impact on every industry — especially manufacturing. In fact, according to the report “Exponential technologies in manufacturing” by Deloitte and Singularity University, 86 percent of the top 100 companies by R&D spend are in the manufacturing sector. The main technology investment areas for these companies include cloud computing, advanced analytics, modeling and simulation, optimization and predictive analytics, and the Internet of Things (IoT) platforms.

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Topics: Workforce Management, Increase Productivity, Improve Efficiency, Manufacturing Management, Warehouse Technology, Process Analysis, reduce labor costs, warehouse efficiency, Workforce Management Tools