Last week we reviewed evidence that when companies invest in practices that increase employee engagement, they conversely produce higher levels of customer satisfaction and realize a significant increase in revenue growth. This is the reward of increasing employee engagement. Which leads us to a bigger question. What is the consequence if you do not address employee engagement?
We’ve all heard the saying, “attitude is everything.”
“There are only three measurements that tell you nearly everything you need to know about your organization’s performance: employee engagement, customer satisfaction, and cash flow. It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.” - Jack Welch
Like most operational executives, Bob Duron has faced THE CHALLENGE – How do you address worker retention, find enough good people, manage rising labor costs, implement productivity improvements AND reduce costs?
Topics: labor shortage, nGROUP, warehouse efficiency, Labor Management, Lean Manufacturing, Business, reduce labor costs, labor costs, employee retention, Energize Employees, Labor Cost Solution, Labor Solutions
We are all feeling the labor crunch. It’s hard to recruit, train, retain and make progress all at the same time. All of these labor challenges boil down to the fact that we are tasked with developing a rapport AND a system of accountability with the workers that ultimately determine our success. At nGROUP, we have taken on such challenges and created a labor model with specific tools and competencies that maintains flexible staffing while delivering the performance and quality that companies seek – with less sweat.
In the world of food processing and packing, we spend a great deal of effort focusing on production efficiencies and lowering labor cost per unit to improve profitability. However, fresh food processing presents a number of challenges that requires additional focus on improved product yield.
As Steve Jobs once said, “Design is not what it looks like. Design is how it works.” So when we ask, would your distribution center or warehouse win best in design, the real question becomes, is your facility designed to succeed in meeting your objectives?
Clearly the designing phase of establishing a production system is the most important since most of the strategic and tactical decisions take place during this phase. While several academic studies seek to find a one size fits all solution to warehouse design, each industry and facility offers unique opportunities and challenges.
One of the benefits of attending this year’s Council of Supply Chain Management Professional’s Conference (CSCMP) was learning about trends that are on the horizon in the world of logistics. One such change is how technology is enabling companies to connect based on need and availability.
During the recent Council of Supply Chain Management Professional’s Conference (CSCMP), I had the pleasure to attend a breakout session conducted by Scott Graves, a PhD candidate at the University of Iowa. Graves presented his research on the pros and cons of Onsite Outsourcing – what we at nGROUP call Insourcing.