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nGROUP Performance Blog

Peak Season Labor Management: How Amazon & Walmart Take on “The Ramp”

Posted by Ryan Cates on Aug 30, 2019 4:26:00 PM

Peak season is upon us, and that means that retailers across the country are ramping up their operations in preparation for higher customer demand. In recent years, managing peak season has become more challenging. With the rise of eCommerce, there’s an increased volume of orders, which creates space, staffing, and infrastructure issues. On top of that, customers expect short shipping windows — such as next-day or two-day deliveries — and the labor market is typically tighter during peak season because all retailers compete for the same talent.

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Two Last Minute Questions for Distribution Holiday Peak Season

Posted by Ryan Cates on Aug 5, 2019 10:39:13 AM

Holiday peak season is nearly upon us in the distribution world. Your multi-channel operations are most likely receiving holiday product as you read this. Hopefully, you’ve got a plan, but here are a few last-minute questions to ask yourself:

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Topics: Labor Management, Workforce Management, Warehouse Management, Distribution Labor, Peak Season

Letter of Understanding: Create Clarity and Set Measurable Expectations

Posted by David Hair on Jul 23, 2019 2:54:00 PM

Using a Letter of Understanding after the contract is signed to create clarity and set measurable expectations.

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Topics: nGROUP, Human Logistics, Analysis, Industry Benchmark Report, Workforce Management, Making a Good Manager, Letter of Understanding

Recruit and Retain: Building The Best Distribution Labor Workforce

Posted by David Hair on Jul 9, 2019 2:18:00 PM

It is becoming more and more challenging to fill job openings and it is forcing employers to be more creative in finding and keeping workers. Here are some steps that can help improve your recruiting success.

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Topics: labor shortage, nGROUP, Outsourcing, training, Labor Solutions, Employee Impact, Improve Labor Management, Great Labor Management, Warehouse Management, Labor Crisis, Distribution Labor

nGROUP Performance Partners: Private Equity Solutions

Posted by David Hair on Jul 8, 2019 11:03:00 AM

Firms are reluctant to invest cash and resources in companies that aren’t meeting financial expectations, so we created a way to slash cost 15% to 25% in labor-intensive operations with no out of pocket cash nor internal resources. Companies quickly improve their cash flow and shareholder value.

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Topics: nGROUP, performance partners, reduce labor costs, Labor Cost Solution, Warehouse Technology, Operational Support, Reduce Cost Per Unit, Understanding Labor Costs, Private Equity Solutions

Create a Dynamic Production Process in a Static Warehouse

Posted by Diron Raines on Jun 25, 2019 10:32:00 AM

Challenges in warehouse environments today have been rapid. Customers are demanding far more services, and those have been pushed up the supply chain to distribution centers that have not had to deal with these tasks previously. The days of unloading pallets, storing, getting orders, labeling and shipping those pallets out are becoming more and more rare. With the introduction of different forms of value-added services and drop ship programs, today’s warehouses have had to become far more nimble than in the past.

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Topics: nGROUP, performance partners, Analysis, Warehouse Technology, Improve Efficiency, Increase Productivity, Operational Support, Warehouse Management, Production Visibility, Dynamic Production Process

Are You Creating Your Own Labor Crisis?

Posted by Diron Raines on Jun 13, 2019 11:22:00 AM

Many people across the country are experiencing a labor shortage. Unemployment in many cities is at an all-time low. There is pressure in new competition as more and more facilities are constructed, and rising wage pressures. When it comes to positions in warehouses and distribution centers, there are some additional challenges that we all face in getting employees for both hours and management positions. However, one thing to consider is that many companies have policies that may be contributing to their shortages of employees.

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Topics: performance partners, training, employee retention, Management Mistakes, Improve Labor Management, Great Labor Management, Warehouse Management, Labor Production, Labor Crisis

Employment Claims are Rising and Costly

Posted by Jim Zimmerman on May 27, 2019 9:11:00 AM

U.S.-based small and medium-sized businesses face an almost 12 percent chance that they will be hit with an employment claim, with their chances much higher in certain states.

A new study of employee charge trends by specialty insurer Hiscox found New Mexico, Washington, D.C., Nevada, Alabama and California as the top states for employee lawsuit risk in the U.S. Employers in these markets with at least 10 employees face a substantially higher risk of being sued by their employees when compared to the national average.

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Topics: employees, Human Logistics, Labor Management, Business, employee retention, Management Mistakes, Employment Claims

Visibility Makes a Difference

Posted by Jim Zimmerman on May 16, 2019 8:04:00 AM

Understanding and having insight into a production process is important. That seems obvious, but many key processes are often without strong visibility or reporting. Recognizing the progress (or lack thereof) is important when scheduling orders, planning resources, or simply getting the product shipped on time.

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Topics: Warehouse Technology, Improve Labor Management, Reduce Cost Per Unit, Warehouse Management, Labor Production, Production Visibility, Understanding Labor Costs

Understanding Your Labor Costs & How To Reduce Them

Posted by Jim Zimmerman on May 6, 2019 8:59:00 AM

What if you could find savings in your business by better understanding one of your largest costs. One of the first items nGROUP investigates is the true hourly cost of labor. Many companies have a cost line in the P&L, a labor report, or some calculated cost for their personnel. This often times lead to missed opportunities or misunderstood results.

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Topics: performance partners, Labor Cost Solution, Labor Solutions, Management Impact, Employee Impact, Operational Support, Reduce Cost Per Unit, Warehouse Management, Understanding Labor Costs