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Purchasing
and Finance
How can I be sure we will receive savings with nGROUP and the pricing is firm?
During our assessment process, the nGROUP team will work directly with the
major shareholders within the facility to understand the cost structures within the operation
and ensure we understand the process flow. We
also complete engineering analysis through time studies, work observation and historical data
collection. Our engineers and analysts compare
our findings and confirm our conclusions with you. Our benefits case will be developed using the
verified results. This meticulous approach
allows us to be aggressive with our pricing structure and helps build our partnership on a
strong foundation.
Can nGROUP help increase sales and be more
competitive?
nGROUP’s program minimizes labor cost and improves key operational metrics
such as turnaround time and quality. This allows
our partners to be extremely competitive versus the market. In addition, outsourcing the operational components
provides your team with the ability to focus on more strategic areas of your
business. nGROUP is also committed to continuous
improvement year over year so you will continue to outperform your
competitors.
How can I be sure your goals are aligned with our
company?
During the assessment and implementation process, we work with multiple
members of your team to develop a dashboard report that encompasses your important
metrics. That report will be utilized to
understand our successes and areas for improvement.
How do you incent productivity without harming
quality?
We not only put incentives in place, we also include disincentives for poor
quality. Employees are only paid on first quality throughput, and they lose incentive for
passing on product not up to standard. We also teach methods and processes that are enforced
as part of our program. Due to this, quality checks are inherently in the process that was
not there previously. nGROUP understands the
cost to quality, we can implement a program that reduces billing for sub-par quality and
increases billing for exceptional quality. All product quantities and quality are confirmed
by you as work is completed. This assures your quality processes have independent
inspections.
How do I recover cost as we invest in the
operation?
nGROUP works with our partners to develop pricing structures that encourage
both investment by our partners and improvement in our program. The pricing structure results in the ability to easily cost
justify improvements by evaluating investment vs. expected savings.
How do I capture year over year cost savings with nGROUP’s
program?
nGROUP continues to utilize their resources to improve our client’s
operations. The savings are different in each
location. Operational improvements and savings
are contingent on many factors such as flexibility within the operation, extent of nGROUP’s
services, work content changes from year to year, and of course the ever changing costs
associated with labor. It is typical to see
savings of 3-8% from year to year.
What is the cost to use the nGROUP solution?
The fact is, the only loser in the program is the inefficiency in the
process. If we cannot remove these inefficiencies and find a way to save you money, we will
tell you that your operation is not an application. We do require a $2,500 assessment fee
upfront that will be credited toward your first week of billing. If we find that our program
cannot help save you at least 10%, we will fully refund the assessment fee as
well.
Why outsource my operation?
nGROUP focuses on operational processes within your facilities to reduce
cost, while improving productivity, quality, and service levels. We allow your current management team to focus on strategic
issues rather than the day to day burden of production and labor issues. Our world class team and processes along with our partners
ultimate oversight ensures you maintain control and receive the service and results you
desire.
Why do you think you can do it better than we can do
it?
Outsourcing is not a zero sum game. Many organizations fail to understand that the sum of the
parts, when combined effectively, actually exceed the whole. By adding nGROUP, you are bringing additional resources to
your operation to enhance your overall performance. nGROUP has experience working with market leaders across
the nation where we have had the privilege to develop, learn, and utilize world class best
practices. In addition nGROUP is dedicated to
the improvement of our client’s operations. All
of our resources are utilized and trained to optimize our client's operation. The nGROUP team is continually updated on the latest
improvements from across our partner base. We
also invest in continued education for our team, develop and continue to invest in
technology, tools, and solutions to improve our service offering.
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